Shipping policy

Shipping within Australia

Dispatch

Orders are normally dispatched from our Sydney warehouse on the same or next business day. Business days are Monday to Friday, excluding public holidays. Orders placed on weekends or public holidays are processed from the next business day.

If a busy period or unexpected issue delays dispatch, we will let you know.

Shipping rates

Standard Australia Post tracked shipping: $10.95 for orders under $79.
Free standard Australia Post tracked shipping for orders of $79 or more.

Available delivery options and the final shipping charge are displayed at checkout.

Estimated delivery time

Standard shipping usually takes 2–8 business days after dispatch. Allow up to 1 business day for dispatch, giving an estimated total of 2–9 business days. Delivery times are estimates and can vary by destination, carrier delays and public holidays.

Tracking

We will email your tracking details when your order is dispatched. Tracking updates may take up to 24 hours to appear.

Delivery problems

If your parcel is delayed, lost or arrives damaged, contact info@ftpfishing.com.au with your order number. Please keep any available packaging and provide photos of damage where possible. We will investigate with the carrier and work with you to resolve the issue. Nothing in this policy limits your rights under the Australian Consumer Law.